FAQs — Orders, Shipping, Returns & Sizing
Order FAQs: Everything You Need to Know
How long will it take to receive my order?
Standard shipping within India typically takes 5-7 business days. International orders may take 12-15 business days, depending on the location.
How do I track my order?
Once your order is shipped, you will receive an email and WhatsApp notification with your tracking number and a link to the courier partner's website.
Returns & Exchanges
What is your return policy?
We offer returns/exchanges within 7 days of delivery. The item must be unworn, unwashed, and have all original tags attached.
Are there any non-returnable items?
Items purchased during a "Final Sale" or customized outfits are not eligible for return or exchange.
Product & Sizing
The item I want is out of stock. What should I do?
You can sign up for a restock notification on the product page, or contact our support team to see if we have upcoming stock or a similar alternative.
How do I find my size?
Please refer to our Size Chart for detailed measurements. If you are between sizes, we recommend sizing up for a better fit.
How do I place, track, or change my order?
Our order FAQs are designed to make the buying process simple from start to finish. Once you place an order, you will receive a confirmation email with your order number and a summary of the items purchased. If you need to check the status of your order, use the tracking link in your shipping email or visit your account page. In many cases, changes can only be made before the order enters processing, so contact support as soon as possible if you need to update your address, size, or item selection. We aim to respond quickly and keep your shopping experience smooth and stress-free.
What are your shipping times, costs, and delivery options?
Shipping details are one of the most common topics in our order FAQs, and we make them easy to understand. Delivery times depend on your location, the shipping method you choose, and when your order is placed. Standard shipping is usually the most affordable option, while expedited shipping is available for faster delivery when needed. Final shipping costs are shown at checkout before payment, so you can review everything in advance. Once your package ships, you will receive tracking updates by email. If an order arrives later than expected, please check the tracking details first or reach out for support.
What is your return, refund, and exchange policy?
We want you to feel confident when shopping, so our order FAQs include clear guidance on returns, refunds, and exchanges. If an item does not fit or meet your expectations, you may be able to return it within the stated return window, provided it is unused and in its original condition. Refunds are typically processed after the returned item is received and inspected. In some cases, exchanges may be available for a different size or color. To start a return, follow the instructions in your order confirmation or contact customer support for the return steps and any required authorization details.
How do I choose the right size before ordering?
Size questions are a major part of order FAQs because the right fit helps reduce returns and improves satisfaction. To choose the best size, review the product size chart and compare your measurements with the guide provided on the product page. Pay attention to fit notes, since some items may run small, large, or true to size. If you are between sizes, consider the fabric, style, and how you prefer the item to fit. For extra help, read product reviews or contact support with your measurements. Taking a few minutes to check sizing before checkout can save time and avoid unnecessary exchanges.